How to design the best employee experience—and why it matters

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The past few decades have seen major changes in the workplace, across all industries and even throughout the world. Everything from company values to attitudes and behaviors has evolved, and so has the workforce itself. For example: 50% of the 2020 workforce will be made up by millennials, leading to a whopping 75% as soon as 2025 (Jacob Morgan, 2016).

Navigating these changes while maintaining a successful business is difficult, and that’s where your human resources team comes in. One of HR’s most recent (and innovative) responsibilities is to design the company’s employee experience. Read more to find out what this means and how to ensure your business is fostering a positive and productive environment, starting right from an employee’s first day on the job.

 

Explaining the employee experience

Employee experience is just as it sounds: the effect of different workplace factors on your hire. There are three environments that make up the employee experience: physical, cultural, and technological. It’s the answer to the question, “what is it like to work at your company?”

Employee Experience

This is a shift in focus from the old mindset that employees simply show up to work because they are supposed to. Instead, employers are considering why employees should actually want to be at work. Designing the right employee experience for your company directly affects productivity. It’s a cause and effect relationship: keeping employees happy and engaged will result in a hard working and efficient workforce.

 

Designing your environment

Consider companies like Google, Facebook and Mars Drinks, where the workspaces are innovative, technology is state-of-the-art and wellness is at the forefront of the culture. Not every business will find the same environment appropriate, but you can consider the three aforementioned factors to determine where your company stands and how it can improve.

 

Physical

This involves the office environment. Is the workplace somewhere an employee would physically want to be all day long?

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Cultural

How do employees feel at work? They should feel engaged and accountable, like they are part of a team with a strong sense of purpose. If they do not, the company culture suffers.

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Technological

Having the proper tech tools is crucial for employees to be able to do their jobs in a smart, efficient manner. If your business involves communication and collaboration, employees should have the appropriate tools at their disposal.

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Pro tip: get your employees involved in the conversation. They are your best source for information on the current state of the company culture, and they can also provide productive feedback for any future ideas.

We can help you design the right employee experience for your company. Call us at 305-232-0832 today.

 

Creative onboarding as a retention tactic

You never get a second chance to make a first impression. This principle might be trite, but it’s incredibly relevant in the workplace. The process of bringing a new employee in, also known as onboarding, sets the tone and expectations for all parties. An employee’s early experiences at a new job will also shape the way they perceive the company and, ultimately, help them determine whether or not they want to stay.

Here are 5 creative onboarding ideas to wow newcomers and motivate them to do their best.

 

  1. Host an engagement activity for the whole office or department. Try an afternoon snack in the kitchen or post-work drinks to welcome new hires and help them meet other staff members.

 

  1. Provide each employee with a thorough handbook that doesn’t only outline the company policies but also the employee’s responsibilities (not knowing what their role is causes an employee to stress!).

 

  1. Send the employee an email before he or she comes in. This will create a welcoming environment and even boost his or her confidence on their first day at work.
  2. Never underestimate the power of in-person meetings! A new employee should immediately meet his or her manager as well as other team or department members face to face.

 

  1. Show off your culture. If your company is known for having free lunch Fridays, kick it up with a special dessert that week. In-office ping pong table? Encourage the new hire to pick up a game with a fellow staff member.

 

Building a bond between the new employee and the company is crucial for onboarding and employee retention. With our help, your onboarding plan will enhance the employee experience and make for a productive and happy workforce! Reach Eleva Solutions today at 305-232-0832.

 

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